If you're unable to see your VNX tokens in your cold wallet, it's likely because the wallet interface may not automatically display all the tokens. However, you can manually add VNX tokens to your wallet as a 'custom token' to view and manage them.

Here is an example of how to add custom tokens to Metamask wallet: link. We advise you to check the instructions for your specific wallet, as the process may vary.

If you encounter any difficulties or have further questions, please don't hesitate to reach out to us via support@vnx.li. We're here to assist you.